Privacy Policy
Last updated: September 15, 2026
This Privacy Policy explains how JointReliveX ("we," "us," or "our") collects, uses, and protects the information you provide when you visit jointrelivexx.com (the "Site") or place an order with us.
1. Information We Collect
When you visit our Site or place an order, we may collect:
- Contact information such as your name, email address, shipping address, and phone number.
- Payment information, processed securely through our third-party payment processor. We do not store full payment card details on our own servers.
- Order history and communications you send to our customer support team.
- Technical data such as your IP address, browser type, and pages visited, collected automatically through standard web analytics.
2. How We Use Your Information
- To process and fulfill your orders, including shipping and payment processing.
- To respond to customer service inquiries and support requests.
- To send order confirmations, shipping updates, and — where you have opted in — promotional emails.
- To improve our Site, products, and customer experience.
- To comply with legal obligations and prevent fraud.
3. Sharing Your Information
We do not sell your personal information. We may share information with trusted third parties who help us operate our business, such as payment processors, shipping carriers, and email service providers, solely for the purpose of fulfilling your order or providing support. These providers are contractually required to protect your information.
4. Cookies & Tracking
Our Site may use cookies and similar technologies to remember your preferences, understand how visitors use the Site, and support advertising or analytics tools. You can disable cookies through your browser settings, though some features of the Site may not function properly as a result.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on where you live, you may have the right to access, correct, or request deletion of your personal information. To make a request, please contact us using the information below.
7. Children's Privacy
Our Site and products are intended for adults. We do not knowingly collect personal information from children under 18.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at support@jointrelivexx.com.